Received: 10-08-2020 / Accepted: 04-11-2020
The purpose of the study was to identify logistics factors affecting the business performance of garment enterprises in Hanoi city. The survey was conducted on a database of 109 garment enterprises in Hanoi by using the surveying methods (interview by phone, mail, sample interview on google Docs and face-to-face) and face-to-face, the collected data were analyzed by factor analysis (EFA). The results showed that five logistics factor groups had positive effects on garment firms’ performance. The research Model has indicated that using reasonably logistics costs, improving the quality of output logistics. The appropriate recommendations should be simultaneously applied following 6 solutions: (1) Investing in modern facilities and equipment for logistics operations at garment enterprises; (2) Building a close relationship with distribution intermediaries; (3) Managing the plans of input materials; (4) Improving the qualifications and capabilities of logistics staff; (5) Enhancing the enterprise inventory management; (6) Promoting the application of information technology in logistics services.