Received: 11-05-2021 / Accepted: 23-06-2021
The study aimed to point out the advantages, limitations and causes and propose solutions to overcome those limitations when dealing with land complaints and sues (LCS), and at the same time to minimize the LCS in Bac Ninh city. Secondary data were collected from administrative agencies and the People's Court of Bac Ninh province. Primary data was collected from 65 officials and civil servants related to the settlement of LCS. In the period2016-2020, there were 142 land complaints and the rate of complete settlement of applications was 76.87%, while 23.13% were not settled due to complicated content. There were 44 first-instance trials and 8 appellate trials; 9.23% of people applying for a family registration certificate did not understand the law; 18.46% have not yet obeyed the law well. A part of human resources (24.62%) has not yet met job requirements. Applications must be submitted directly, which takes time and effort. Funding for appraisal of some complicated cases was still limited. The proposed solutions include improving the understanding and observance of the law by people with LCS; increasing human resources to deal with LCS; completing administrative procedures, financial investment for solving LCS; completing the formulation, appraisal and implementation of compensation, support and resettlement plans.