Ngày nhận bài: 16-11-2023
Ngày duyệt đăng: 07-03-2024
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Cách trích dẫn:
IMPACT OF SERVICE DIVERSIFICATION ON TRADE FINANCE IN THE VIETNAM JOINT STOCK COMMERCIAL BANK FOR INDUSTRY AND TRADE
Từ khóa
Covid-19, digital transformation, service diversification, trade finance, VietinBank
Tóm tắt
In order to adapt to the changes in the socio-economic environment, especially after the Covid-19 pandemic, it is a necessity for Vietnamese banks to innovate and develop trade finance services. This study was conducted with a survey of 165 employees working at Vietnam Joint Stock Commercial Bank for Industry and Trade (VietinBank) in 2023. The article aimed to find out the main factors affecting trade finance activities in order to give out reasonable measures to enhance the activities, which generate “fee income” - the majority of non-interest income for the bank. By the exploratory factor analysis (EFA) method, the results showed that the diversification of services, especially UPAS L/C, has had the greatest positive impact on promoting trade finance. In addition, financial capacity and digital transformation also have had positive impacts, but risk has had a negative impact on trade finance in VietinBank. Based on these results, the article proposes some recommendations to promote trade finance at VietinBank in the near future.
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